Terrazone Documentation

Learn about the different features that the OMNIBOX solution offers and understand how to use them for your own needs.

Modules of the OMNIBOX

◼️The Dashboard
[Supported by: All channels]

◼️Chat Interface
[Supported by: All channels]

◼️Converstation search
[Supported by: WhatsApp channels]

◼️Select and Download Conversations
[Supported by: All channels]

◼️Send Message
[Supported by: All channels]

◼️Assign a team member to chat
[Supported by: WhatsApp official API channel]

◼️Contact Info
[Supported by: All channels]

◼️Chat More Options

◼️Contacts
[Supported by: All channels]

◼️Contact List
[Supported by: All channels]

◼️Custom Fields
[Supported by: All channels]

◼️Follow Ups
[Supported by: All channels]

◼️Campaigns
[Supported by: WhatsApp channels]

◼️Basic Campaigns

◼️Drip Campaigns

◼️Automation Workflows
[Supported by: WhatsApp, Facebook channels]

◼️Integrations

◼️Rest API

◼️Facebook Leads

◼️File Manager

◼️Message History

◼️WooCommerce

◼️WooCoomerce Automation