ℹ️ Each channel is a dedicated account communication channel between the OMNIBOX system and your clients via your required medium.
Each channel has a unique set of features that we will describe below.
Personal/ BOT WhatsApp Channel
The OMNIBOX Personal WhatsApp Channel is a unique set of tools, unlike any other solution on the market.
If you or your organization is looking to create a dynamic set of automation rules to enforce upon a single WhatsApp account that uses the dedicated number, This is your solution.
What can be done using this channel:
▪️ Auto Delete/ Hide unwanted pre-determined text messages.
▪️ Auto Delete/ Hide unwanted pre-determined content types messages(Images, Audio, Files).
▪️ Use TerraZone truePass file type scanner to ensure the content type ( .rar is actually a .rar file).
▪️ Create a BOT account for groups targeted to account for enforcing your rules upon non-OOMNIBOX WhatsApp accounts that your BOT is the group admin in.
Prerequisites
▪️ Smartphone IOS/Android.
▪️ Working phone number with WhatsApp account activated.
▪️ Enable port 445 in your organization network.
ℹ️ Learn more and understand how to create and manage your own personal/ BOT WhatsApp channel
WhatsApp Official API Channel
The OMNIBOX WhatsApp Official API Channel is a powerful channel to manage a dedicated WhatsApp account with the ability to integrate with 3rd party systems such as [CRM/ Databases/DevOps tools] using RestAPI with the simplicity of the workflow builder of the OMNIBOX solution.
If you or your organization is looking to create a dynamic set of automation rules to enforce upon a WhatsApp account that uses the dedicated number, This is your solution.
Channel Abilities:
▪️ Auto Hide unwanted pre-determined text messages.
▪️ Auto Hide unwanted pre-determined content types messages(Images, Audio, Files).
▪️ Use TerraZone truePass file type scanner to ensure the content type ( .rar is actually a .rar file).
Prerequisites
- You must have a valid mobile number.
- An existing Meta Business Account (optional as you can create a new while during the process.)
- The mobile number is not already used for WhatsApp(Personal and Business).
- If you want to use the same WhatsApp Number you’ve previously used for Business, follow this guide to learn how to delete the WhatsApp account.
- Learn more Here
ℹ️ Learn more and understand how to create and manage your own WhatsApp Official API channel
Facebook Channel
ℹ️ Learn more and understand how to create and manage your own Facebook channel
Instagram Channel
ℹ️ Learn more and understand how to create and manage your own Instagram channel